Shipping & Returns

Our US Shipping Cost is as follows:

Free shipping is available for orders over $100 for customers residing within the US except for Alaska and Hawaii.

Please Note: The items marked as $0.00 are items that are not available or will be available soon. You can email the SKU for the items that you are interested, and we'll inform you about the price and when the item becomes available.

International Orders

All payments must be made in US dollars. Once the order is placed we will email you the exact shipping amount.

Returns

You may return most new, unopened items within 15 days of delivery for a full refund excluding shipping cost. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

For International Destinations please email us your address, so we can calculate the shipping cost to your country. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Please mail all your returns and exchanges to:

Uniform Studio
PO BOX 35270
Los Angeles, CA 90035

Please include the following in your package for returns/exchanges:

1. Copy of invoice
2. Note whether the return is for a refund or an exchange.
3. If an exchange is requested, please include the item code, color, size, and/or other specifics you would like to replace the product for.
4. Return Authorization Number

If you have any questions or concerns, please call us toll free at 888-US-Uniform (888-878-6436) or you can reach us using the contact us form.